Privacy Policy

At Amado Miio, we are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains what data we collect, how we use it, and what your rights are under applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website, you agree to the terms of this Privacy Policy.

1. Who we are

Amado Miio
Asselsestraat 30
7311 EM Apeldoorn
The Netherlands

Email: support@amadomiio.com

Amado Miio is the data controller responsible for the processing of your personal data.

2. What personal data we collect

We may collect and process the following categories of personal data:

A. Information you provide directly

• First and last name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed via secure third-party providers)

B. Automatically collected data

• IP address
• Browser type and device information
• Pages visited and browsing behavior
• Referring URLs and interaction data

C. Marketing and communication data

• Email engagement (opens, clicks)
• Preferences and purchase history
• Participation in promotions or surveys

3. Legal basis for processing

We process your personal data based on the following legal grounds:

• Performance of a contract
  To process orders, payments, and deliveries
• Legal obligation
  To comply with tax, accounting, and regulatory requirements
• Consent
  For sending marketing communications and newsletters
• Legitimate interest
  For improving our website, preventing fraud, and analyzing performance

4. How we use your data

We use your personal data for the following purposes:

• Processing and fulfilling orders
• Managing payments and preventing fraud
• Providing customer service and support
• Sending transactional emails (order confirmations, shipping updates)
• Sending marketing emails (if consent is given)
• Improving website functionality and user experience
• Analyzing performance and optimizing marketing campaigns
• Complying with legal obligations

5. Data retention

We retain your personal data only as long as necessary:

• Order and invoice data: 7 years (legal requirement)
• Customer accounts: until account deletion or inactivity
• Marketing data: until you unsubscribe or withdraw consent
• Analytics data: typically up to 26 months

6. Sharing your data

We do not sell your personal data. We only share your data with trusted third parties when necessary:

• Shopify (e-commerce platform and hosting)
• Payment providers (e.g. Mollie, Stripe, PayPal)
• Shipping carriers (e.g. PostNL, DHL)
• Email marketing platforms (e.g. Klaviyo)
• Analytics and advertising partners (e.g. Google, Meta)

These parties only process data on our behalf and under strict agreements.

Some of these providers may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards (e.g. Standard Contractual Clauses).

7. Cookies and tracking technologies

Our website uses cookies and similar technologies to enhance your experience and analyze website usage.

We use:

• Functional cookies (necessary for the website to work)
• Analytical cookies (to measure and improve performance)
• Marketing cookies (for personalized ads and tracking)

Where required, we ask for your consent before placing non-essential cookies. You can manage your cookie preferences via your browser or cookie settings.

8. Data security

We take appropriate technical and organizational measures to protect your personal data, including:

• Secure SSL encryption
• Access controls and authentication
• Limiting data access to authorized personnel only
• Working with certified and trusted service providers

In the event of a data breach, we will comply with applicable legal obligations, including notifying relevant authorities where required.

9. Your rights under GDPR

You have the following rights regarding your personal data:

• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at:
support@amadomiio.com

You also have the right to file a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites.

11. Changes to this policy

We reserve the right to update this Privacy Policy at any time. We recommend reviewing this page periodically. The most recent version will always be available on our website.

12. Contact

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:

Amado Miio
Email: support@amadomiio.com
Address: Asselsestraat 30, 7311 EM Apeldoorn, The Netherlands